Frequently Asked Questions

1xbetpartner FAQ – All Your Questions Answered in One Place

From registration to payments, bonuses, and betting rules — this page covers it all. If you can't find what you need, contact support.

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Deposits & Withdrawals

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Offers & Promo Codes

Betting

Odds & Betting Rules

Account

Profile & Settings

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Registration FAQs

To register, you'll need: an active email address or mobile number, a strong password, and your date of birth. No documents are required upfront.

Before your first withdrawal, you'll need to complete KYC verification by submitting a photo of your NID or passport.

Registration takes just 2 to 3 minutes. Complete your email or OTP verification and your account will be active right away.

Each person is allowed only one account. If multiple accounts are found linked to the same individual, all accounts may be suspended and balances forfeited.

You must be 18 or older to register. Accounts belonging to minors will be closed immediately.

Check your Spam or Junk folder first. If it's not there, click "Resend". If you still haven't received it within 5 minutes, contact support@1xbetpartner.onl.

Yes, absolutely. You can register using a mobile number from any Bangladeshi operator — Grameenphone, Banglalink, Robi, Airtel, or Teletalk.

Login & Security

First, make sure Caps Lock is off and you're using the correct email or phone number. If you've forgotten your password, click "Forgot Password?" If the problem continues, contact support.

On the login page, click the "Forgot Password?" link. Enter your registered email address or mobile number. You'll receive a reset link or OTP within a few minutes. Set your new password and log in.

After 5 consecutive incorrect password attempts, your account will be temporarily locked. Wait 30 minutes and try again, or email support@1xbetpartner.onl for a quick resolution.

Go to Account Settings, navigate to the "Security" section, and enable 2-factor authentication. After that, every login will require an OTP sent to your phone or email — keeping your account significantly more secure.

Payments, Deposits & Withdrawals

1xbetpartner supports the following payment methods:

  • Mobile Banking: Mobile Pay, Nagad, Rocket
  • Bank Transfer: BRAC, Dutch Bangla, Islami Bank, and others
  • Card: Visa, Mastercard

The minimum deposit is just ৳200, applicable across all mobile banking methods including Mobile Pay and Nagad.

Mobile banking withdrawals (Mobile Pay, Nagad) are typically processed within 15 minutes to 1 hour. Bank transfers may take 1–3 business days.

Wait 30 minutes. If the issue persists, contact support@1xbetpartner.onl with your transaction ID and our team will investigate and resolve it promptly.

The minimum withdrawal amount is ৳300. KYC verification must be completed before your first withdrawal.

Go to "Identity Verification" under Account Settings and upload clear front and back photos of your NID or passport. Verification is usually completed within 24 hours.

Bonuses & Promo Codes

New members receive a 100% welcome bonus on their first deposit. Deposit ৳1,000 and you'll have ৳2,000 to play with. The bonus is credited to your account automatically.

The welcome bonus carries a 5x wagering requirement. That means if you receive a ৳1,000 bonus, you'll need to place a total of ৳5,000 in bets before you can withdraw. Full terms On the Bonus page View.

Enter your code in the "Promo Code" field during registration. There's also a promo code box at the time of deposit. If the code is valid, the bonus will be applied automatically.

Place a set amount in bets each week and cashback is credited to your account automatically. Your cashback rate and terms depend on your account level. To learn more Bonus Page View.

When a free bet is available, you'll see a "Use Free Bet" option on the betting slip. Winnings from free bets are paid out minus the original stake amount.

Betting & Sports

1xbetpartner offers betting on 30+ sports. Some of the most popular categories include:

  • Cricket (IPL, BPL, Test, T20)
  • Football (Premier League, La Liga, Bundesliga, Champions League)
  • Kabaddi, Badminton, Tennis, Basketball
  • E-Sports: CS:GO, Dota 2, Valorant

Live Betting means placing bets on a match in real time as it unfolds. Odds shift continuously throughout the game, so quick thinking can make it both exciting and rewarding.

Odds are a numerical representation of the likelihood of winning. In decimal odds format: winnings = stake × odds. For example, a ৳100 bet at odds of 2.5 returns ৳250 (including your original stake). On the Match Odds page View details.

Once a bet is placed, it generally cannot be cancelled. However, some matches offer a "Cash Out" feature that lets you withdraw part or all of your stake before the match ends.

The minimum bet is just ৳10, so players of any budget can enjoy betting comfortably.

Account & Settings

You can update your name, email, and mobile number from Account Settings. Some changes may require re-verification. Your date of birth, once set, cannot be changed.

To close or temporarily suspend your account, send a request to support@1xbetpartner.onl. If you have a remaining balance, withdraw it beforehand. As part of responsible gaming, we also offer a self-exclusion option.

After logging in, go to "My Account" and select "Bet History" to view all past and active bets. You can also filter by date and sport.

The language option is available at the top of the page or in Settings. Multiple languages are supported, including Bengali and English. Changing the language will reload the page.

A few words about 1xbetpartner FAQ

1xbetpartner is one of Bangladesh's most popular online betting platforms. Millions of Bangladeshi users enjoy Sports Betting, Live Casino, and Lottery here every day.

Our FAQ page is designed to give you quick answers to common questions — covering registration, login issues, payment methods, bonus terms, and betting rules, all clearly explained.

New questions are added regularly. If you can't find what you're looking for, reach out to our support team directly.

Keep in mind: 1xbetpartner is for users aged 18 and above only. Please gamble responsibly and within your limits.

Still have questions? Contact support

Our support team is available 24/7. Or register now and start betting.

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